Effective Date: June 25, 2026

The Countrywood Neighborhood Association (“CNA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, https://countrywood.org (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect information collected from visitors, residents, members, and other users of our Website and services.

1. Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Property address within the neighborhood
• Membership and dues payment information
• Information submitted through contact forms
• Information provided when subscribing to newsletters, alerts, or text messaging programs
• Any other information you choose to provide

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Referring website addresses
• General usage and analytics data

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and requests
• Communicate neighborhood news, updates, and events
• Process membership dues and related transactions
• Manage membership records
• Send newsletters and community announcements
• Operate mobile messaging and notification programs
• Improve Website functionality and user experience
• Maintain Website security
• Comply with legal obligations

3. Text Messaging Communications

If you voluntarily enroll in our mobile messaging program, you may receive community updates, reminders, event notifications, and membership-related communications.

Participation is voluntary and you may opt out at any time by following the instructions provided in the messages you receive.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

• Improve Website functionality
• Remember user preferences
• Analyze Website traffic
• Enhance Website performance and security

You may disable cookies through your browser settings; however, some features of the Website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

• Service providers who assist with Website hosting, communications, payment processing, or technical support
• Professional advisors, including attorneys, accountants, and consultants
• Government authorities when required by law
• Successor organizations in the event of a merger, reorganization, or transfer of assets

6. Payment Information

If you pay dues or make payments through our Website, payment information may be processed by third-party payment processors. We do not store complete payment card information on our servers.

Please review the privacy policies of any payment processors used through our Website.

7. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services and Links

Our Website may contain links to third-party websites, social media platforms, payment processors, or other services.

We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies.

10. Children’s Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Objection to certain uses of information
• Withdrawal of consent where applicable

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Countrywood Neighborhood Association

PO Box 1343
Cordova, TN 38088-1343

Email: countrywoodna@gmail.com

Website: https://countrywood.org